Wednesday, 30 September 2015
Hipvan SG (review of a review)
I won't be so silly as to buy from Hipvan, although the name is very catchy. Brilliant name. I admit I can't possibly come up with such a name.
Brilliant splash of investor money. Every time I want to watch an online video or read a website, the Hipvan ad is there, right in front of me.
I was curious about this company because the ad keeps popping up wherever I'm online. So I read up on it & looked at what the heck they are selling. Turns out mostly China things at high prices. Only fools will buy from Hipvan.
True enough, there are always fools.
Hipvan looks & sounds very hip but unfortunately don't deliver. What a pity after all that fabulous marketing & customer interest. You know how hard it is to generate interest & sales online when you've no money? Hipvan has money but unfortunately, it is destroying its own setup.
It seems the owner is the sort who just likes to start something, then disappear to do something else.
Take a look at this blogger's review: Her first experience with Hipvan was bad. But here is a 3rd experience.
First of all, when you want something done, there's no need to grit your teeth being polite. Get to the point.
Many silly (that is, married) Singaporeans tend to write a complaint in a wimpy way. They don't like something but they hide it in words that are weak & non-committal. A company will of course see this person as a pushover.
If you want to be taken seriously, type seriously & firmly.
Why "PS" the most important part? Make it difficult for them to get back that carpet because after all, it ain't your carpet.
Get this across clearly understood: "I will only be home to give you back your carpet when you give me my item. We'll do an exchange on that day. Ciao.". They won't sweat about that carpet because they will give that carpet customer the same bullshit that they gave you. Maybe your item is also actually in someone's hands.
Worse comes to the worst, if you never get your item, just sell off that carpet online for the same price that your item cost or more for profit. You don't lose a thing. What can Hipvan do? They don't even reply to e-mails. Just be lucky you got a carpet to sell.
Companies are all shit. Just give them back what they give people. Their purpose is to serve the money that people pay. If they break that "contract", they are useless.
Come to think... is Hipvan a real company with many real employees or just a one-man-who-disappeared website?
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