Sunday 8 July 2012

Vitacost this time

Today Mon 9 July (blogspot date is wrong, going by US time).

Damn parcel held at customs warehouse. Previous time was fine. Don't know why this time stuck at customs. UPS website says customs requires more documentation. More documentation? Didn't Vitacost list all the items there?

Called UPS just now 10.30 a.m.. Lady said UPS (or customs) didn't have my number to call. But my number is always on the shipping label. Nevertheless, gave her both hp and house number. She said customs side will call within business hours today.

I said it's just some shower gels and toothpaste. Almost wanted to say they can open it up if they want (but didn't say).

I need those shower gels. Damn. Was hoping to get them today. On Sat, it was already in SG but no update at UPS website, so thought delivery guy didn't deliver on Sat (which was what lady told me for the previous parcel when I called). This morning checked, it's "Held at Warehouse". Customs.

Besides shower gels and toothpaste (just 1 tube), there is just a dried Mulberries packet, facial mask tube and 1 small bottle of Lavender essential oil. That's all. Don't know why it's unable to pass. Lack of documentation is just weird. Did Vitacost mess up?

Update:  Parcel has been released by clearing agency at 10.32 a.m., directly after my call to UPS. No phone call received on my end. Either customs opened the package or the UPS lady told them what's inside (shower gels and toothpaste).  Now in transit to delivery. But delivery update says by tomorrow (delayed by 1 day, supposed to receive today).

Update 2: No delay at all. Received today.  Worth paying extra for. UPS.

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